Meet our Advisory Team
Book a consultation with one of our Advisory Team Members and gain a comprehensive review of your real estate, facilities, and workplace interests
A values-first philosophy driven recruitment approach for corporate real estate, facilities, and asset management.
For over two decades, First Contact has been a trusted partner in recruitment, specialising in the global hospitality and corporate real estate sectors. With access to a carefully curated talent pool of over 162,500 candidates worldwide, we excel in delivering fast, high-quality placements that are meticulously tailored to your unique business needs. Our focus is on ensuring the perfect cultural and operational fit, setting your organisation up for lasting success.
Our recruitment team, led by John Ortner and Axel Koster, and supported by Lucas Ortner, combines decades of industry expertise with a values-driven methodology. At First Contact, we go beyond simply filling roles—we strategically align candidates with your organisation’s values, vision, and mission. This commitment to alignment drives long-term success and ensures that each placement strengthens both performance and culture. Our people-first approach has increased employee retention by over 20%, fostering stronger relationships and a cohesive, engaged workforce.
For over two decades, First Contact has been a leader in providing exemplary workplace services, leading-edge advisory, and recruitment solutions. Our entry into specialised recruitment for real estate and facilities management is built on our profound understanding of these sectors' operational needs. Our mission is to empower businesses and professionals alike to work at their best by facilitating ideal matches that promote both individual and organisational growth.
With extensive experience managing and enhancing workplaces for property groups and corporations, we bring a deep reservoir of knowledge and candidate networks to recruitment within the real estate, facilities, and workplace industries. Our team excels at discerning the subtle qualities that make a candidate perfect for your specific needs, ensuring we not only fill positions but also enhance your team's dynamics and productivity. We provide temporary staffing, permanent staffing, and contract recruitment to meet diverse organisational needs.
Our approach to recruitment is holistic and meticulously tailored. We begin by thoroughly understanding the unique culture and requirements of each client, followed by an in-depth vetting of candidates to find those who align with the company’s values and vision for your occupancy space. This detailed process guarantees a seamless integration of new leaders and staff, optimised for long-term success within your organisation. We utilise headhunting and executive search methods to find the best talent for high-level positions.
We specialise in identifying senior leadership talent to drive your organisation’s strategic goals in hospitality and corporate real estate. Our global network and deep industry insights allow us to find executives with the vision, expertise, and leadership required to shape your company’s future. Our executive search process ensures that each candidate is not only qualified but also aligned with your corporate culture and values for long-term success.
Our permanent recruitment service is designed to source mid-level professionals in corporate real estate, facilities management, and tenant services. We focus on finding candidates who excel technically and are a strong cultural fit, ensuring they contribute to your organisation’s sustained success. With over two decades of experience, we swiftly identify talent that integrates seamlessly into your team and delivers lasting value.
We provide flexible, high-quality professionals to meet short-term project needs or temporary staffing requirements in hospitality and corporate real estate. Whether filling gaps during peak periods, tackling specific projects, or covering for an absence, our contract placements ensure experienced professionals are ready to contribute immediately. Our tailored solutions maintain business continuity and meet dynamic workforce needs.
Our recruitment advisory services offer strategic guidance on workforce planning, talent management, and retention strategies. We collaborate closely with your leadership team to understand your business objectives and provide actionable insights into building and managing high-performing teams. From optimising recruitment processes to developing retention plans, we help create a workforce strategy that aligns with your goals and ensures long-term sustainability.
We specialise in identifying senior leadership talent to drive your organisation’s strategic goals in hospitality and corporate real estate. Our global network and deep industry insights allow us to find executives with the vision, expertise, and leadership required to shape your company’s future. Our executive search process ensures that each candidate is not only qualified but also aligned with your corporate culture and values for long-term success.
Our permanent recruitment service is designed to source mid-level professionals in corporate real estate, facilities management, and tenant services. We focus on finding candidates who excel technically and are a strong cultural fit, ensuring they contribute to your organisation’s sustained success. With over two decades of experience, we swiftly identify talent that integrates seamlessly into your team and delivers lasting value.
We provide flexible, high-quality professionals to meet short-term project needs or temporary staffing requirements in hospitality and corporate real estate. Whether filling gaps during peak periods, tackling specific projects, or covering for an absence, our contract placements ensure experienced professionals are ready to contribute immediately. Our tailored solutions maintain business continuity and meet dynamic workforce needs.
Our recruitment advisory services offer strategic guidance on workforce planning, talent management, and retention strategies. We collaborate closely with your leadership team to understand your business objectives and provide actionable insights into building and managing high-performing teams. From optimising recruitment processes to developing retention plans, we help create a workforce strategy that aligns with your goals and ensures long-term sustainability.
We manage the entire recruitment process from start to finish, ensuring that you get the best candidates for your organisation.
We use a variety of sourcing methods to find top talent, including our extensive database, industry networks, and innovative recruitment strategies.
Our team conducts thorough screenings and interviews to ensure that only the most qualified candidates are shortlisted for your consideration.
We perform detailed reference checks and assist with the onboarding process to ensure a smooth transition for new hires.
We focus on sourcing candidates that meet your specific criteria, providing you with a shortlist of the most suitable candidates.
Each candidate shortlist comes with comprehensive profiles, including qualifications, experience, and key attributes, to help you make informed decisions.
Our experienced recruitment specialists conduct interviews on your behalf, ensuring that candidates are thoroughly evaluated against your requirements.
We provide detailed interview reports and insights to assist you in making the best hiring decisions.
We conduct in-depth reference checks to verify the background and qualifications of your shortlisted candidates.
Our reference checking service includes detailed feedback and reports, giving you confidence in your hiring decisions.
At First Contact, we understand that your business needs more than just skilled candidates—it needs people who fit seamlessly into your culture and share your vision. Our values-based selection process, powered by proprietary alignment tools and in-depth interview techniques, ensures that every candidate we present embodies your company’s values and long-term goals. Research shows that companies with strong cultural alignment see 30% higher retention rates. We make that a reality by delivering talent that thrives in your environment, ensuring lasting performance and satisfaction.
Our roots in premium hospitality give us a unique people-first perspective on recruitment, setting us apart from typical recruitment agencies. We specialize in building cohesive, high-performing teams that elevate workplace experiences. Through our method, clients report a 25% increase in team engagement within the first year. By focusing on team dynamics and engagement, we go beyond simply filling roles—we help you create a workplace where your people are motivated to deliver their best, every day.
Whether you're seeking talent from the global marketplace or need a fast turnaround locally, First Contact delivers. With access to one of the largest global talent pools, we can present pre-qualified candidates within just 5 days. Our proven process ensures that even the most urgent roles are filled 25% faster than the industry standard, reducing disruptions and maintaining business continuity. With both global reach and local expertise, we guarantee the right talent, wherever you need it.
Long-term partnerships deserve special benefits. Our clients enjoy exclusive pricing models designed to save an average of 15% on recruitment costs, without compromising quality. We work with you to create flexible, tailored recruitment packages that meet your ongoing needs. With preferred pricing and long-term support, you can focus on growth while we deliver the talent to drive it.
Book a consultation with one of our Advisory Team Members and gain a comprehensive review of your real estate, facilities, and workplace interests
Revolutionising the Workplace: Prioritising People, Transforming Spaces & Optimising Work.
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