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Welcome to First Contact
First Contact is the leading corporate reception and concierge services provider in Australia. Our fully
managed solution has redefined customer experience for premium commercial assets and multi-national corporations.
Your first impressions are our business. First Contact has been at the forefront of service innovation
since 2006. Our service promise – Leaders in Service providing Service to Leaders – stems from a culture
inspired by the ultimate in premium 5-star hotels and tailored to create a guest experience that is
unique to each client.
With talent sourced from premium hotels, service innovation is our natural state. We create that all-important first impression for your business, and leave a unique, lasting impression with your clients and staff.