First Contact is the leading corporate reception and concierge services provider in Australia. Our fully managed solution has redefined customer experience for premium commercial assets and multi-national corporations.

Your first impressions are our business. First Contact has been at the forefront of service innovation since 2006. Our service promise – Leaders in Service providing Service to Leaders – stems from a culture inspired by the ultimate in premium 5-star hotels and tailored to create a guest experience that is unique to each client.

With talent sourced from premium hotels, service innovation is our natural state. We create that all-important first impression for your business, and leave a unique, lasting impression with your clients and staff.