Workplace Services
Unrivalled Expertise
- Proven Track Record:
With years of experience in workplace services, including front desk management, tenant services, and corporate concierge, we have successfully enhanced the workplace experience of numerous clients, including major commercial properties.
- Specialised Services:
Our services are specifically designed for corporate real estate services, facilities management, and office management, ensuring optimal efficiency and satisfaction.
Premium Service Quality
- Customer-Centric Approach:
We prioritise the needs of tenants and visitors, delivering top-tier concierge services and customer service excellence that exceeds expectations.
- Tailored Solutions:
Our customisable service plans and flexible staffing levels ensure that we meet your specific requirements, providing value and efficiency.
Innovative Technology Integration
- Advanced Tools:
Partnering with industry leaders like Eptura, we leverage cutting-edge workplace technology solutions to streamline operations and enhance user experience.
- Digital Platforms:
Our interactive kiosks and mobile apps offer convenient, self-service options for tenants and visitors, boosting engagement and satisfaction.
Commitment to Wellbeing and Community
- Health and Wellbeing Programs:
We promote a healthy workplace through comprehensive wellbeing initiatives, ensuring your employees are supported both physically and mentally.
- Community Building:
Our community building initiatives and events foster a sense of community within your workplace, enhancing collaboration and morale.
Sustainability and Compliance
- Eco-Friendly Practices:
We implement sustainable office practices and support social responsibility initiatives, aligning with your corporate values.
- Full Compliance:
Our adherence to the Clerks Private Sector Award 2020 and labour hire licensing requirements ensures your peace of mind and legal compliance.
Reception & Front of House Services
For over 17 years, we’ve set the standard in premier greeting services nationwide. Our skilled reception teams operate across diverse locations, offering a warm, professional welcome in every setting—from sleek corporate lobbies to exclusive client areas and high- rise reception desks. We ensure that every visitor feels valued from the moment they arrive.
Explore moreMeeting Room & Events Management
Mastering the art of meeting room management, our teams ensure your spaces are fully utilized and your facilities function flawlessly. Tied closely to reception or frontline operations, we coordinate and communicate with precision, making sure every meeting and event runs smoothly.
Explore moreExecutive & Administrative Support
Our executive and administrative teams are the backbone of efficiency, creating value through expert document production, diary management, travel coordination, and more. We streamline your operations, maximizing the productivity of your people and talent.
Explore moreLeading Concierge Services
Our concierge teams are positioned in Australia’s most prestigious office precincts, from the historic Queen & Collins to Sydney’s Chifley Tower and Brisbane’s 80 Ann Street. No request is too unusual—our global network ensures our teams have access to specialists for whatever you need, delivering personalized, can-do service at the heart of Australia’s business centres.
Explore moreWorkplace Concierge & Facilities Management
Efficiency begins with us. Our workplace concierge function is the cornerstone of smooth property operations. We excel in issue reporting and escalation, working seamlessly with frontline teams across various buildings and sectors to swiftly identify, report, and resolve problems. From mail handling and “work ready” audits to employee onboarding tours, we integrate seamlessly into your operations, becoming an indispensable extension of your team.
Explore moreExperience Curation & Placemaking Support
We focus on the entire user journey—from arrival to departure—to meet the evolving needs of building occupants and property owners. Our specialized teams curate vibrant, welcoming environments that make employees eager to come to work. From curated experiences and community-building initiatives to personalized concierge services and regular wellness programs, our goal is to transform office spaces into dynamic, engaging communities that enhance productivity, well-being, and satisfaction.
Explore moreBusiness Lounge & Flex Spaces
Our versatile team supports your entire workspace experience, managing everything from supplies and hospitality to events and administrative tasks. We blend the roles of receptionist, concierge, ambassador, and event planner to create an exceptional shared office environment, expertly managing flexible workspaces while fostering a strong sense of community.
Explore moreWellness Hosts
Our Active Concierge Hosts transform End of Trip (Refresh & Recharge) spaces into vibrant wellness hubs, promoting healthy living and sustainable transportation. This innovative approach turns functional areas into dynamic centres for active lifestyles, creating a vibrant community of like-minded individuals within the office tower.
Explore moreCorporate Catering
Elevate your workplace dining with our bespoke catering solutions. Collaborating with Australia’s top culinary experts, we craft seasonal menus tailored to your specific needs. Whether utilizing in-house kitchen facilities or opting for convenient delivery, our services blend skilled boardroom waitstaff with customized on-site barista bars, delivering an exceptional dining experience.
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