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A Career Built on Purpose: Where Your Traits Shape Success

Join a team where Ambition, Trust, Curiosity, Individuality, and Purpose thrive.

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What Makes Us Different: Our Employee Value Proposition

At First Contact, we’re more than a workplace—we’re a community built on shared values and meaningful goals. Our Employee Value Proposition (EVP) reflects our commitment to creating an environment where every individual thrives.

Development
We offer tailored growth paths, empowering our team members to excel and lead.
Support
We foster trust, collaboration, and inclusivity to ensure everyone feels valued.
Purpose
We align personal goals with meaningful work to drive shared success.
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The Traits That Shape Success at First Contact

Ambition
We strive for excellence by fostering continuous improvement and growth.
Trust
Integrity and reliability form the foundation of every relationship.
Curiosity
We seek to innovate by asking questions and embracing new ideas.
Individuality
We celebrate diverse perspectives that make us stronger.
Purpose
We align actions with meaningful goals to achieve shared success.
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Real Stories, Real Growth

" In 6 years, I’ve progressed from concierge to leading a major corporate precinct. Redesigning guest protocols elevated visitor experiences. First Contact empowers me to innovate, lead a high-performing team, and continually raise the bar for service excellence, making each day fulfilling and impactful. "

— Alex T. - Head Concierge

" In 8 years, I’ve advanced through various roles, refining my workplace expertise. Rolling out a workplace services framework improved collaboration and streamlined processes. Leading a national team inspires me to create efficient, engaging environments aligned with First Contact’s commitment to innovation and excellence. "

— Emily R. - National Workplace Services Manager

" Over 4 years, I’ve built vibrant workplace communities, organizing tenant programs and wellness initiatives that enhance employee connections. My role allows me to support seamless daily operations and create meaningful workplace experiences, reflecting First Contact’s dedication to people-first solutions. "

— Liam S. - Community Concierge

" In 7 years, I’ve grown from receptionist to leading projects that redefine hybrid workplaces. Developing models that improve space functionality and employee satisfaction has been rewarding. First Contact’s trust has fuelled my growth, enabling me to shape dynamic workplace experiences. "

— Sophie J. - Workplace Specialist

Learn More

Alex T. - Head Concierge: In 6 years, I’ve progressed from concierge to leading a major corporate precinct. Redesigning guest protocols elevated visitor experiences. First Contact empowers me to innovate, lead a high-performing team, and continually raise the bar for service excellence, making each day fulfilling and impactful.

Emily R. - National Workplace Services Manager: In 8 years, I’ve advanced through various roles, refining my workplace expertise. Rolling out a workplace services framework improved collaboration and streamlined processes. Leading a national team inspires me to create efficient, engaging environments aligned with First Contact’s commitment to innovation and excellence.

Liam S. - Community Concierge: Over 4 years, I’ve built vibrant workplace communities, organizing tenant programs and wellness initiatives that enhance employee connections. My role allows me to support seamless daily operations and create meaningful workplace experiences, reflecting First Contact’s dedication to people-first solutions.

Sophie J. - Workplace Specialist: In 7 years, I’ve grown from receptionist to leading projects that redefine hybrid workplaces. Developing models that improve space functionality and employee satisfaction has been rewarding. First Contact’s trust has fuelled my growth, enabling me to shape dynamic workplace experiences.

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Your Next Opportunity Awaits

Explore roles that align with your traits, values, and career aspirations. Whether you’re joining our internal team or partnering with us to recruit top talent, First Contact is where purpose meets potential.

Ready to Bring Your Traits to Life?

Join a company where your individuality, ambition, and curiosity are celebrated. At First Contact, your journey is our priority.

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