Our People are the Cornerstone of our Success

At First Contact, our culture is built on a genuine passion for service excellence and creating exceptional experiences for others.

Delivering world-class service is in our DNA. When you join our team, you will quickly discover why so many find long-lasting, fulfilling careers in workplace services with us.

We are always on the lookout for talented individuals who are driven, curious, and committed to making a difference. If you are passionate about creating great workplace environments, we would love to hear from you.

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Our CLEAR values underpin our behaviours

C
Collaborative

We succeed through teamwork, communicate consistently, and unite as one force.

L
Loyal

We value the talent, time, and intentions of everyone, focus on the future, and respect the efforts of previous work.

E
Excellence

We are a business focused on others. Flawless performance underpins everything we do.

A
Accountable

We take ownership of those things for which we are responsible. We acknowledge every person within our space and have a fine eye for detail.

R
Respectful

We respect and value people of all backgrounds. We take interest in and embrace each other’s individuality and are tolerant and accepting of our differences.

Build a career as a service professional

Our people are the capstone of our commercial success. Service curating and delivery is part of our genes. enjoy a meaningful career in workplace services.

Vision
Vision

Operate great workplaces

Mission
Mission

Work at your best

Know the benefits of joining FirstContact

Career Progression

Our First Contact Service Curators are our best asset. Their career progression is important to us. If a global career is your passion, First Contact is your destiny.

When our clients are amazed by your service, we win. We make sure you win as well!

Through myFC rewards and our award system, we ensure that you are recognised for the incredible work you do. Community and camaraderie minded, we host team events to celebrate our achievements.

We succeed through teamwork, consistent and open communication. We improve by sharing feedback and exchanging ideas. We foster collaboration through myFC intranet, staff events and FC Learning Academy.

Work/Life Balance

Get back what matters most.

We offer Mon-Fri corporate hours so you can say goodbye to late nights. Weekends and public holidays are yours again!

To be at your best, we want team members to take leave and enjoy regular rest and recreation.

The world is your oyster - take your pick! We take care of workplaces in Adelaide, Brisbane, Canberra, Hong Kong, London, Melbourne, New York, Perth, Singapore, and Sydney. A workplace community across four continents.

Be part of a new industry. Gain experience in a corporate environment with some of the most innovative companies in the world. Mentorship and welfare initiatives. Look your impeccable best with complimentary dry-cleaning.
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Meet our Advisory Team

Book a consultation with one of our Advisory Team Members and gain a comprehensive review of your real estate, facilities, and workplace interests

Lucas Ortner
National Head
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John Ortner
Managing Director
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