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Shape the Future of Work with Us

At First Contact, we’re not just redefining workplace services; we’re empowering people to live their individuality, pursue meaningful purpose, stay curious, build trust, and achieve ambition. Join a team where every contribution matters and every journey is celebrated.

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Why Choose First Contact?

Individuality: Be Your True Self
We believe your uniqueness is your greatest asset. At First Contact, individuality isn’t just encouraged—it’s celebrated. We foster a culture where diverse perspectives thrive, enabling you to make your mark in meaningful ways.
Purpose: Drive Meaningful Change
When you join First Contact, your work matters. From delivering excellence for our clients to supporting our communities, everything we do is rooted in purpose. Every role contributes to creating exceptional workplaces and meaningful experiences.
Curiosity: Keep Learning and Growing
Curiosity is at the heart of innovation. Through structured learning programs, hands-on challenges, and access to cutting-edge technologies, you’ll always have opportunities to explore, question, and grow.
Trust: Build Relationships That Last
Trust is the foundation of everything we do—whether it’s with our clients, colleagues, or communities. At First Contact, we nurture transparency, respect, and collaboration in every interaction.
Ambition: Achieve the Extraordinary
We’re a team of dreamers and doers. If you’re ambitious about creating a lasting impact, we’ll provide the tools, mentorship, and opportunities to help you achieve extraordinary outcomes—for yourself and the workplace services industry.
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Opportunities Await

Featured Roles

  • Workplace Concierge
  • Facilities Coordinator
  • Client Engagement Specialist

Can’t find what you’re looking for? Browse All Opportunities

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Your Career Journey with Us

Featured Roles

Onboarding Excellence: Start your career on the right foot with a personalised onboarding experience, designed to integrate you seamlessly into our team and culture.

Learning for Life: Through our structured training programs and mentorship initiatives, you’ll cultivate curiosity and expand your expertise every step of the way.

Recognition and Rewards: Your ambition deserves recognition. From FC Rewards to annual awards, we celebrate your achievements and encourage continued growth.

A Future Beyond Work: Wellness, camaraderie, and connection are central to who we are. Join a team that prioritises your well-being and celebrates your individuality.

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Hear from Our Team

"At First Contact, I’ve found a place where my curiosity is encouraged, my individuality is celebrated, and my ambition is supported. It’s a workplace like no other."

— Emma R., Client Engagement Specialist

"Joining First Contact as a Workplace Specialist has been transformative. I’ve been empowered to solve complex challenges while working in a team that values trust and purpose. Every day is an opportunity to make a real difference."

— Alex T., Workplace Specialist

"Being a Community Concierge at First Contact is about creating connections. I’ve built lasting relationships and grown my career in ways I never imagined. The support, ambition, and camaraderie here are unmatched."

— Jamie L., Community Concierge
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What We Value

Our five key traits guide every interaction, decision, and initiative:

  • Individuality: Celebrate and express your unique strengths.
  • Purpose: Make meaningful contributions every day.
  • Curiosity: Stay inspired and continue to grow.
  • Trust: Build relationships based on transparency and respect.
  • Ambition: Achieve extraordinary results, together

Apply Today. Take the first step toward an exceptional career.

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Stay Connected

Follow us on LinkedIn, Instagram, and Facebook for a closer look at life at First Contact.

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Diversity &; Inclusion

Empowering Every Voice, Unlocking Potential

At First Contact, we know that diversity is more than just a value—it’s the key to innovation, growth, and success. Our inclusive environment ensures that every voice is heard, every perspective is valued, and every individual has the opportunity to thrive.

We actively celebrate the unique backgrounds, experiences, and talents of our team members, believing that our differences make us stronger together. Whether you’re joining us on the front line or shaping strategy behind the scenes, you’ll be part of a community where inclusion drives creativity, collaboration, and meaningful impact.

Our Commitment in Action

Representation Matters: We are dedicated to building diverse teams that reflect the communities we serve.

Creating Opportunities: Through mentorship, career development, and leadership programs, we break barriers and empower everyone to succeed.

Inclusive Practices: From recruitment to workplace policies, we foster equity and accessibility at every level of our organization.

Diversity fuels the innovative spirit of First Contact. Together, we are creating a workplace where everyone—regardless of background, identity, or ability—can excel, belong, and make a difference.