Transform Workplaces. Empower People. Unlock Performance.
Every great workplace begins with a strategy. With expertise and precision, we guide you through a tailored journey that transforms challenges into opportunities and vision into action.
How We Advise
Explore how our concierge, workplace management, and technology services bring strategies to life.
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How We Advise
Guiding Transformation with Expertise and Precision.Building on our mission to transform workplaces and empower people, our advisory approach bridges ambition with execution. With expertise and a proven process, we guide you through a journey that turns challenges into opportunities and delivers measurable success.
We start with a tailored, comprehensive review of your workplace challenges to uncover opportunities for optimisation, enhanced performance, and alignment with your strategic goals. Whether identifying inefficiencies or untapped potential, this deep-dive analysis lays the foundation for actionable change.
Outcome: Clear insights into operational efficiencies, employee engagement, and space utilisation.
Using industry insights and tailored recommendations, we deliver actionable strategies designed to achieve sustainable success. Our advice is grounded in measurable outcomes and precision, ensuring every recommendation aligns with your organisation’s vision.
Outcome: A strategic roadmap that connects vision with execution and ensures measurable progress.
Turning strategies into action, we collaborate closely with your team to implement solutions seamlessly. From project oversight to hands-on execution, we ensure your workplace transformation delivers immediate impact and sets the stage for long-term success.
Outcome: Fully implemented solutions that enhance your workplace performance and empower your team.
We’re not just advisors; we are partners in your success. Our expertise, combined with a deep understanding of workplace dynamics, ensures every solution is practical, scalable, and designed to deliver meaningful results.
Next Steps: From Strategy to Seamless Service
With the right strategies in place, the next step is activating them through tailored workplace solutions. From concierge services to workplace technology integration, discover how our services bring your vision to life.
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Our Services
Empowering Workplaces with Tailored Solutions
At First Contact, we deliver comprehensive solutions that transform workplaces, enhance experiences, and drive measurable performance. From strategic advisory to co-working excellence, we empower you to achieve operational efficiency and exceptional workplace outcomes.
Transform Strategy into Impact
We help you build stronger connections, improve decision-making, and optimise your workplace operations. Our insights and strategies are tailored to deliver measurable success while reducing costs and aligning your workplace with your business goals.
Key Focus Areas: Behaviour-based recruitment, talent sourcing, and cultural alignment.
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Seamless Operations, Exceptional Environments
Our tailored workplace solutions are designed for property groups, corporations, and retail centres to create inspiring, people-centric spaces where businesses thrive.
Key Focus Areas: Concierge services, facilities management, and tenant engagement.
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Connecting Talent to Workplace Success
We provide bespoke recruitment solutions for the real estate, facilities, and workplace sectors. By aligning talent with your culture, values, and operational needs, we help build teams that deliver long-term success.
Key Focus Areas: Behaviour-based recruitment, talent sourcing, and cultural alignment.
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Flexible Spaces, Exceptional Productivity
Explore premium co-working environments crafted for professionals seeking productivity, flexibility, and community. With seamless amenities and thoughtfully designed spaces, we empower your people to do their best work.
Key Focus Areas: Collaboration spaces, flexible memberships, and workplace innovation.
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Why Choose First Contact?
We deliver tailored, scalable, and impactful solutions that transform spaces, empower people, and drive success. With deep expertise in workplace dynamics, we address your unique challenges and goals.
What Drives Us: Leading to Our Values
Our services reflect not just what we do, but how we do it. Guided by Collaboration, Loyalty, Excellence, Accountability, and Respect, we deliver solutions that build lasting relationships.
At First Contact, we deliver comprehensive solutions that transform workplaces, enhance experiences, and drive measurable performance. From strategic advisory to co-working excellence, we empower you to achieve operational efficiency and exceptional workplace outcomes.
Transform Strategy into Impact
We help you build stronger connections, improve decision-making, and optimise your workplace operations. Our insights and strategies are tailored to deliver measurable success while reducing costs and aligning your workplace with your business goals.
Key Focus Areas: Behaviour-based recruitment, talent sourcing, and cultural alignment.
Seamless Operations, Exceptional Environments
Our tailored workplace solutions are designed for property groups, corporations, and retail centres to create inspiring, people-centric spaces where businesses thrive.
Key Focus Areas: Concierge services, facilities management, and tenant engagement.
Connecting Talent to Workplace Success
We provide bespoke recruitment solutions for the real estate, facilities, and workplace sectors. By aligning talent with your culture, values, and operational needs, we help build teams that deliver long-term success.
Key Focus Areas: Behaviour-based recruitment, talent sourcing, and cultural alignment.
Flexible Spaces, Exceptional Productivity
Explore premium co-working environments crafted for professionals seeking productivity, flexibility, and community. With seamless amenities and thoughtfully designed spaces, we empower your people to do their best work.
Key Focus Areas: Collaboration spaces, flexible memberships, and workplace innovation.
We deliver tailored, scalable, and impactful solutions that transform spaces, empower people, and drive success. With deep expertise in workplace dynamics, we address your unique challenges and goals.
Our services reflect not just what we do, but how we do it. Guided by Collaboration, Loyalty, Excellence, Accountability, and Respect, we deliver solutions that build lasting relationships.
Values: Guiding the Way We Work
Principles that guide how we work with our clients, candidates, and each other everyday.
We achieve more together, valuing teamwork and shared ideas
Linked Traits:
- Curiosity: Encourages open-mindedness and the exchange of ideas for collective success.
- Individuality: Values each team member’s unique contribution while working as one
Collaboration flourishes when individuality is respected and curiosity fuels teamwork
We cultivate long-term relationships built on trust, integrity and commitment
Linked Traits:
- Trust: Fosters strong, reliable relationships built on loyalty and integrity
- Purpose: Demonstrates dedication to team and organisational goals, reinforcing long-term success
Loyalty is rooted in trust and a shared sense of purpose, creating lasting bonds
We pursue the highest standards in everything we do, constantly striving for improvement
Linked Traits:
- Ambition: Strives for continuous improvement and achieving the highest standards
- Curiosity: Pursues innovation and seeks to learn and grow every day
Excellence is driven by ambition and curiosity, ensuring consistent innovation and quality.
We take ownership of our actions and deliver on our commitments
Linked Traits:
- Purpose: Demonstrates a strong sense of responsibility and commitment to achieving meaningful goals
- Trust: Encourages reliability and confidence in delivering results
Accountability requires purpose-driven actions and trustworthiness to meet expectations
We treat everyone with dignity and foster a culture of inclusivity
Linked Traits:
- Individuality: Embraces diversity and values every team member’s unique personality
- Trust: Encourages reliability and confidence in delivering results
Respectful behaviour thrives on trust and individuality, fostering inclusivity and dignity.
We achieve more together, valuing teamwork and shared ideas
Linked Traits:
- Curiosity: Encourages open-mindedness and the exchange of ideas for collective success.
- Individuality: Values each team member’s unique contribution while working as one
Collaboration flourishes when individuality is respected and curiosity fuels teamwork
We cultivate long-term relationships built on trust, integrity and commitment
Linked Traits:
- Trust: Fosters strong, reliable relationships built on loyalty and integrity
- Purpose: Demonstrates dedication to team and organisational goals, reinforcing long-term success
Loyalty is rooted in trust and a shared sense of purpose, creating lasting bonds
We pursue the highest standards in everything we do, constantly striving for improvement
Linked Traits:
- Ambition: Strives for continuous improvement and achieving the highest standards
- Curiosity: Pursues innovation and seeks to learn and grow every day
Excellence is driven by ambition and curiosity, ensuring consistent innovation and quality.
We take ownership of our actions and deliver on our commitments
Linked Traits:
- Purpose: Demonstrates a strong sense of responsibility and commitment to achieving meaningful goals
- Trust: Encourages reliability and confidence in delivering results
Accountability requires purpose-driven actions and trustworthiness to meet expectations
We treat everyone with dignity and foster a culture of inclusivity
Linked Traits:
- Individuality: Embraces diversity and values every team member’s unique personality
- Trust: Encourages reliability and confidence in delivering results
Respectful behaviour thrives on trust and individuality, fostering inclusivity and dignity.
Values: Guiding the Way We Work
- Loyal
- Excellence
- Accountable
- Respectful
- Collaborative
Our CLEAR Values: The Foundation of Excellence
At First Contact, our CLEAR values drive everything we do. They shape our culture, inspire our people, and guide how we deliver exceptional workplace solutions.
Click a Value point on the circle to know more.
Collaborative
- Definition: We achieve more together, valuing teamwork and shared ideas.
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Linked Traits:
- Curiosity: Encourages open-mindedness and the exchange of ideas for collective success.
- Individuality: Values each team member’s unique contribution while working as one.
- Why: Collaboration flourishes when individuality is respected and curiosity fuels teamwork.
Loyal
- Definition: We cultivate long-term relationships built on trust, integrity, and commitment.
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Linked Traits:
- Trust: Fosters strong, reliable relationships built on loyalty and integrity.
- Purpose: Demonstrates dedication to team and organizational goals, reinforcing long-term success.
- Why: Loyalty is rooted in trust and a shared sense of purpose, creating lasting bonds.
Excellence
- Definition: We pursue the highest standards in everything we do, constantly striving for improvement.
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Linked Traits:
- Ambition: Strives for continuous improvement and achieving the highest standards.
- Curiosity: Pursues innovation and seeks to learn and grow every day.
- Why: Excellence is driven by ambition and curiosity, ensuring consistent innovation and quality.
Accountable
- Definition: We take ownership of our actions and deliver on our commitments.
-
Linked Traits:
- Purpose: Demonstrates a strong sense of responsibility and commitment to achieving meaningful goals.
- Trust: Encourages reliability and confidence in delivering results.
- Why: Accountability requires purpose-driven actions and trustworthiness to meet expectations.
Respectful
- Definition: We treat everyone with dignity and foster a culture of inclusivity.
-
Linked Traits:
- Individuality: Embraces diversity and values every team member’s unique perspective.
- Trust: Builds a foundation of mutual respect and integrity in all interactions.
- Why: Respectful behaviour thrives on trust and individuality, fostering inclusivity and dignity.
At First Contact, these values aren't just ideals—they're principles that guide how we work with our clients, candidates, and each other everyday.
Talent Solutions
Connecting Exceptional Talent with Exceptional Workplaces
At First Contact, we provide recruitment solutions that go beyond filling roles. Our values-driven approach ensures we connect businesses with high-performing professionals who align with your culture, values, and goals.
Tap into the FC Community—a global network of workforce experts, alumni, and career-focused individuals—to access exceptional candidates who elevate workplace performance.
Your next step starts here.
Our Recruitment Services include:
- Behaviour-Based Recruitment: Candidates chosen for skills, values, and cultural fit.
- Top-Tier Talent: Professionals in workplace and facilities roles, sourced with care and precision.
- Flexible Solutions: Tailored strategies to scale operations, fill critical roles, and drive long-term success.
We deliver more than talent—we deliver measurable impact, cultural alignment, and the workforce you need to thrive.
Explore Recruitment ServicesCareer Opportunities
Shape Your Future with First Contact
At First Contact, we don’t just offer jobs—we create opportunities to thrive. As part of the FC Community, you’ll join a global network where excellence thrives, connecting Workforce Teams, Alumni, and Career Members to transform workplaces.
Why Join First Contact?
- Global Opportunities: Collaborate with dynamic teams delivering workplace excellence across Australia, APAC, and beyond.
- Tailored Development: Unlock your potential with bespoke training programs and behaviour-based growth pathways.
- Supportive Culture: Experience a values-driven environment built on collaboration, loyalty, and respect, where you’ll feel valued and supported.
Whether you are joining First Contact directly or contributing to recruitment success for our clients, the FC Community ensures your career is purposeful, dynamic, and rewarding.
Join the FC Community