Transform Workplaces. Empower People. Unlock Performance

Create high-performance environments that prioritise people, optimise operations, and transform spaces.

 

Our Services

Advisory Services

Build stronger connections, enhance decision-making, increase efficiency, and reduce workplace costs

Workplace Services

Tailored solutions to meet the specific needs of property groups, corporations, and retail centres

Recruitment Services

Bespoke, tailored recruitment services for the real estate, facilities, and workplace sectors.

WorkHub

WorkHub, powered by FirstContact, offers a premium coworking space designed to inspire productivity and collaboration.

Located just steps away from the main courts and directly opposite the prestigious RACV Club, WorkHub offers a strategic vantage point in Melbourne’s bustling CBD. Our upmarket coworking space is perfectly situated to serve legal professionals, business consultants, and corporate leaders seeking proximity to key legal hubs and luxurious amenities.

Tailor your professional experience with our range of high-quality, adaptable workspaces. Whether you need a peaceful area for concentrated work, a dynamic space for collaboration, or an impressive setting for client meetings, WorkHub is designed to meet your highest expectations.

Elevate your professional connections in an environment designed for networking. Engage with leaders from various sectors at our exclusive events, helping you forge valuable relationships that propel your career forward.

Meet our Advisory Team

Book a consultation with one of our Advisory Team Members and gain a comprehensive review of your real estate, facilities, and workplace interests

Mark Williams
Principal
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Lucas Ortner
National Head
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John Ortner
Managing Director
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Case Studies

Revolutionising the Workplace: Prioritising People, Transforming Spaces & Optimising Work.

Revolutionising the Workplace: Prioritising People, Transforming Spaces & Optimising Work 1

As the concept of work evolves from a place to an activity, businesses worldwide are facing a pivotal transformation. The rise of hybrid working models has not only altered where we work but has also redefined how we work. This shift emphasizes the importance of service quality in supporting people's return to the office. In this era, delivering exceptional service quality outcomes for your customers, co-workers, and community becomes paramount.

The challenge many organizations face is how to adapt to this new normal effectively. The answer lies in a comprehensive strategy focusing on people, spaces, and work optimization.


Read More
Revolutionising the Workplace: Prioritising People, Transforming Spaces & Optimising Work 2

As the concept of work evolves from a place to an activity, businesses worldwide are facing a pivotal transformation. The rise of hybrid working models has not only altered where we work but has also redefined how we work. This shift emphasizes the importance of service quality in supporting people's return to the office. In this era, delivering exceptional service quality outcomes for your customers, co-workers, and community becomes paramount.

The challenge many organizations face is how to adapt to this new normal effectively. The answer lies in a comprehensive strategy focusing on people, spaces, and work optimization.


Read More
Revolutionising the Workplace: Prioritising People, Transforming Spaces & Optimising Work 3

As the concept of work evolves from a place to an activity, businesses worldwide are facing a pivotal transformation. The rise of hybrid working models has not only altered where we work but has also redefined how we work. This shift emphasizes the importance of service quality in supporting people's return to the office. In this era, delivering exceptional service quality outcomes for your customers, co-workers, and community becomes paramount.

The challenge many organizations face is how to adapt to this new normal effectively. The answer lies in a comprehensive strategy focusing on people, spaces, and work optimization.


Read More
Revolutionising the Workplace: Prioritising People, Transforming Spaces & Optimising Work 4

As the concept of work evolves from a place to an activity, businesses worldwide are facing a pivotal transformation. The rise of hybrid working models has not only altered where we work but has also redefined how we work. This shift emphasizes the importance of service quality in supporting people's return to the office. In this era, delivering exceptional service quality outcomes for your customers, co-workers, and community becomes paramount.

The challenge many organizations face is how to adapt to this new normal effectively. The answer lies in a comprehensive strategy focusing on people, spaces, and work optimization.


Read More
Revolutionising the Workplace: Prioritising People, Transforming Spaces & Optimising Work 5

As the concept of work evolves from a place to an activity, businesses worldwide are facing a pivotal transformation. The rise of hybrid working models has not only altered where we work but has also redefined how we work. This shift emphasizes the importance of service quality in supporting people's return to the office. In this era, delivering exceptional service quality outcomes for your customers, co-workers, and community becomes paramount.

The challenge many organizations face is how to adapt to this new normal effectively. The answer lies in a comprehensive strategy focusing on people, spaces, and work optimization.


Read More

Our People are the Cornerstone of our Success

At First Contact, our culture is built on a genuine passion for service excellence and creating exceptional experiences for others.

Delivering world-class service is in our DNA. When you join our team, you will quickly discover why so many find long-lasting, fulfilling careers in workplace services with us.

We are always on the lookout for talented individuals who are driven, curious, and committed to making a difference. If you are passionate about creating great workplace environments, we would love to hear from you.

Submit Your Interest

The world is your oyster - take your pick! We service bespoke workplaces across Adelaide, Brisbane, Canberra, Melbourne, New York, Perth, Singapore, and Sydney.

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