How we help

Advisory

We help create and operate the workplace you want.

We’re not architects, designers, or builders. We're independent experts in managing corporate real estate, facilities, and workplace at the strategic, tactical, and operational levels. We deliver practical solutions based on a deep and broad experience in operating some of the largest property portfolios in the Asia Pacific region.

Whilst no problem is the same, we’ve seen the patterns, challenged the biases, and learned what to open, what to close, and what to change or improve.

Our team is different, diverse, relevant, competent, and reliable. Our solutions are delivered by people with significant ‘hands on’ experience in luxury hotel management and operations, cultural anthropology and CX design, property transactions and asset management, valuations, ESG, and property technology. We are also specialists in creating relational contracts - one of a globally select group of Vested Certified Deal Architects.

We bring to each opportunity a broad range of experiences, structured problem-solving skillsets, proven frameworks, curious mindsets, and elegantly designed solutions that help you take the shortest route to your optimal occupancy outcome.

Our Advisory team in New York, Singapore, and Australia work collaboratively on each engagement to help inform your decision making. Contact us for more information.

Recruitment

Relationships matter, and we help find the corporate real estate, facilities, and workplace people you need.

As a client of First Contact, you secure access to our community of more than 27,000 corporate real estate, workplace, and facilities professionals.

Great people offer more than skills. They're the heart of your organisation. Let us help you find people with the mindsets, skillsets, and attitude to deliver the occupancy solutions you need.

We provide quality candidates (on short or long-term engagements and under your management or ours) across a range of positions that add value to our clients.

Managed Services

Free your time to focus on your business.

Partnering with First Contact to manage and deliver your workplace operations will improve your visitor and occupant experience, reduce your operational risks, and save you money.

We make serious investments in our people, tools, and technology to increase the quality of your workplace experience, remove the HR headaches and financial costs and liabilities of managing non-core staff, and secure for you highly trained people who:

  • Transform workplace experiences and enhance workforce engagement
  • Read the play and step in early to solve issues at the first point of call
  • Find, report, and follow up items requiring repair or replacement in the workplace
  • Adapt style to suit the situation

We prioritise people. Ours is a business focused on others - collaboration, care, and service excellence are ingrained in everything we do. Talk with us, and we'll help design the workplace operations solution you need.