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Enhancing your Workplace Experience for Visitors and Staff alike

First Contact has redefined the service experience within multinational corporations. Our holistic approach to service encompasses all aspects, from first impression to lasting impressions. Our Internal Services Management team approach covers all touch points including:

Floor Walks - check for maintenance and cleanliness issues & logging for repair

Setup Meeting Rooms as per organiser requirementst

Ensure breakout areas are stocked and presentable

Meeting room bookings and management of room booking software

Ensure stationery cupboards are stocked

Mailroom management

Concierge style requests

Locker allocation and management

Storage area management

AV support - meeting room technology

IT support - PCs, mobile phones, Bluetooth, printers, sign on issues

Work station support - Adjusting desks, chairs

Agile office support - coordinate dynamic office layouts & relocations

Assisting with access to and management of end of trip facilities

Inductions - welcome and show new starters around the office, assist them with setting up passwords, PINs etc.

Weekly Audits - find and organise resolution of outstanding maintenance issues

Client experience is a priority. Insist on First Contact, the experts in visitor engagement. With an unchallenged reputation for delivery to the financial and professional service industries, we enhance your existing brand and culture, and work hard to ensure all visitors leave feeling positive about their experience. Contact us to find out how we can create a unique, inviting and professional culture within your corporate centre or global headquarters.

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