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Do you work in hospitality and often find yourself saying “Sorry, I can’t go to (insert social event here) due to my work roster?
You’re not alone.
Even though, as service professionals, we all get a high out of making someone else’s day a little better or easier, gruelling rosters and non-existent weekends often get the better of us. Wouldn’t it be great if we could use our service skills in an environment where work-life balance is valued and encouraged?
If this sounds exciting to you, a career change into the corporate world may just be the solution to your problem.
The Corporate Concierge and Workplace Services industries are now well established, and continue to grow rapidly. Large national and multinational corporations are increasingly seeing the importance of ongoing on-site engagement, delivered by those with a passion for service.
One of the first things you will notice when moving into the corporate world from hotels is how great it is to reclaim weekends and public holidays. At First Contact, we see this as a big lure when recruiting, and something that really excites potential team members. The management team at First Contact all have a background in premium hospitality, and as such, can sympathise and share enthusiasm with new employees when they rediscover their weekends (and social lives).
Anyone that has worked in hotels knows the pain of ever-changing 24 hour rosters. This is immediately alleviated by moving into the corporate sector. First Contact staff enjoy knowing that over the course of the year their roster will not go beyond extended business hours (7pm), and in many cases a standard 8:30am – 5pm shift will apply. This allows our staff to organise their personal lives with greater ease, as they work similar hours to their friends.
As a family-owned business, we also value our employees, and encourage them to take their leave and spend time with family and friends. We have a dedicated trained and inducted support team to cover planned and unplanned leave. This gives staff piece of mind when they do take a well-earned break, as they know that their role will be filled with a like-for-like replacement.
On the work side of work/life balance, First Contact also offers a multitude of career advancement opportunities to staff. First Contact has over 65 sites nationally, comprising over 200 positions. Should one of our staff member’s careers need a boost, or perhaps just a change of scenery, our management team are always willing to explore options and have a chat to discuss career goals.