Click Here to find out how First Contact is responding to COVID-19
First Contact is pleased to announce that it is now a member of the Facilities Management Association (FMA) – the peak national industry body that supports and represents organisations tasked with building and operational management in Australia. The association ensures the needs of organis
Marie deserves credit for building strong relationships and maintaining professional standards to her clients and staff. Her transparency ensures that all staff understand expectations and maintain confidence in the concierge team’s abilities. Marie constantly uses the FC Genes in her day-t
Then we get to work.
SOLVING THE ‘NOW’
Our response has mirrored, to some extent, an approach highlighted by the Australian Institute of Company Directors (AICD). They state it is important to have two teams in response to a crisis – Our Cr
As part of our Support Team in NSW, Robert has impressed clients, tenants and colleagues - receiving feedback about his professional approach and exceptional service. Also recognising Ashleigh, who was nominated this month!
Find the Problem, Find the Endgame!
Know your customers’ “Jobs to be Done”[i]
We support the view that each occupier should ask two fundamental questions: