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First Contact is now a Corporate Member of the Facilities Management Association

10-06-2016 by   First Contact

First Contact is pleased to announce that it is now a member of the Facilities Management Association (FMA) – the peak national industry body that supports and represents organisations tasked with building and operational management in Australia. The association ensures the needs of organis


Creating the Framework for Exceptional Service through the First Contact Genes (Part 3)

26-09-2016 by   First Contact

Missed a previous entry in this series? Click to view part 1 or part 2.


Congratulating our 2016 First Contact Team Member of the Year!

07-04-2017 by   First Contact

Marie deserves credit for building strong relationships and maintaining professional standards to her clients and staff. Her transparency ensures that all staff understand expectations and maintain confidence in the concierge team’s abilities. Marie constantly uses the FC Genes in her day-t


Announcing the Next Evolution of FC Management!

07-04-2017 by   First Contact

 

CEO Paul Schmeja is proud to announce this re-structure of the Leadership Team, in anticipation for continued growth into 2017. 
“We continue to be recognised as the true innovators of Workplace Services within the commercial property sector.  FC has p


ADAPTING TO CHANGE

16-04-2020 by   First Contact

Then we get to work. 

SOLVING THE ‘NOW’

Our response has mirrored, to some extent, an approach highlighted by the Australian Institute of Company Directors (AICD). They state it is important to have two teams in response to a crisis – Our Cr


TEAM MEMBER OF THE MONTH - APRIL 2020

07-05-2020 by   First Contact

As part of our Support Team in NSW, Robert has impressed clients, tenants and colleagues - receiving feedback about his professional approach and exceptional service. Also recognising Ashleigh, who was nominated this month!



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