FIRST CONTACT WELL REPRESENTED AT THE 2016 CSIA AWARDS

24-11-2016  

First Contact was delighted to be a part of the 2016 Australian Service Excellence Awards (ASEA), hosted by the Customer Service Institute of Australia (CSIA).

With four finalist nominations (Medium Business of the Year, Team of the Year, 150 Collins VIC and two Individual Customer Servic



Shaking Up the Industry

21-10-2016  

First Contact was recently featured in an article in the Australian, which focuses on disruption in the corporate sector.

The article identifies First Contact's concierge services as a major contributor to the heightened level of customer experience and engagement in promium com



10 Years in the Industry, and no Sign of Slowing Down

13-10-2016  

First Contact's 10 year anniversary milestone was recently featured on the Facility Management Magazine, which also provides an insight into the culture and systems - an important aspect on why we continue to be the industry leader.

You can view the article

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