First Contact was delighted to be a part of the 2016 Australian Service Excellence Awards (ASEA), hosted by the Customer Service Institute of Australia (CSIA).
With four finalist nominations (Medium Business of the Year, Team of the Year, 150 Collins VIC and two Individual Customer Servic
First Contact was recently featured in an article in the Australian, which focuses on disruption in the corporate sector.
The article identifies First Contact's concierge services as a major contributor to the heightened level of customer experience and engagement in promium com
First Contact's 10 year anniversary milestone was recently featured on the Facility Management Magazine, which also provides an insight into the culture and systems - an important aspect on why we continue to be the industry leader.