Beyond the Concierge: Mobile Tech That Extends Hospitality Off-Property

21-12-2015 by   John Ortner

The digital customer is not being fully served by the hotel industry and the opportunity for a hotel to fully leverage mobile to capture this customer has now arrived. Segments such as Gen X, Gen Y and, even more so, the Millennial all have increased wallet share, and are under maximised revenue opp

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MELBOURNE-BASED EXECUTIVE CONCIERGE COMPANY PROVES THAT BRAND PERCEPTION STARTS AT THE FRONT DOOR!

20-05-2016 by   First Contact

A Melbourne-based service company has caused disruption to traditional service models throughout the national building management industry - with the introduction of professional five - star hotel Concierge personnel services into key corporate facilities and premium office assets throughout Melb


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