Customer Service Week - Day 4

05-10-2017    By  First Contact  

Day 4 of Customer Service Week - today we look at a few fantastic pieces of feedback about our Perth team.

Nikita - National Banking Client 
This is feedback to let you know that I have travelled to Perth ~4-5 times in the last 12 months, and every time I arrive the service of Nikita at Concierge provides absolute first class service – nothing is a hassle – temporary passes, room bookings, general information and help. When I shared this service experience with my team in WA, they advised me that this is standard service from Nikita, her support for visitors and permanent team members in Perth is second to none! All of the above, with a welcoming smile on her face!!

Luciana - Executive Concierge
Thank you to the wonderful support from the team  for making Daffodil Day so seamless to run and incredibly enjoyable. The concierge Luciana was simply amazing!!! Not only was she so incredibly helpful and kind she also made herself available when we needed a helping hand. Luciana is such a credit to the team and her kind and gentle professional nature is exactly the right mix for frontline staff. In addition, a heartfelt thank you to the staff and guests  for helping to make Daffodil Day such a success and for walking beside us in helping people with cancer in our community.

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