Engagement has become one of the new ‘it’ terms in customer service. Now many organisations are trying hard to create engagement, often by investing in expensive technology or other all-in-one solutions.
There are five simple things any business can consider to complement activations and campaigns as part of their overall service strategy that assist on-site engagement.
First Contact Executive Hospitality is delighted to announce the following changes within our Leadership Team.
It is with great delight that First Contact announces the 2016 Team Member of the Year – Marie-Christin Rudschies from ANZ Perth!
Marie’s professionalism and leadership is always exceptional. During the year, the Perth team has received significant client feedback for their ongoing support with external events.