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5 Important Aspects to Consider when Looking to Increase Engagement On Site

01-09-2017    By  First Contact  

Engagement has become one of the new ‘it’ terms in customer service. Now many organisations are trying hard to create engagement, often by investing in expensive technology or other all-in-one solutions.

There are five simple things any business can consider to complement activations and campaigns as part of their overall service strategy that assist on-site engagement.





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